Training and documentation in software are essential for ensuring users can effectively utilize a system and for facilitating maintenance.

Training

• Purpose: Educates users on how to use the software, covering features, workflows, and best practices.
• Methods: Can include workshops, online tutorials, video guides, and hands-on sessions.
• Goals: Enhance user proficiency, reduce errors, and improve overall satisfaction.

Documentation

• Types: Includes user manuals, technical documentation, API references, and system architecture guides.
• Purpose: Provides detailed information on software functionality, installation, troubleshooting, and maintenance.
• Benefits: Helps users understand the software, assists developers during maintenance, and serves as a reference for future updates.

Together, training and documentation are crucial for maximizing the effectiveness of software and ensuring smooth operations.